POLICY

REGULAR PRICED MERCHANDIZE CAN BE EXCHANGED OR RETURNED WITHIN 7 DAYS OF RECEIPT. ITEMS MUST BE IN ORIGINAL UNWORN CONDITION. SHOE SOLES MUST BE UNMARKED. RETURN SHIPPING + DUTIES IS THE RESPONSIBILITY OF THE CUSTOMER. 

DISCOUNTED OR PROMOTIONAL MERCHANDISE IS A FINAL SALE.

PRE-ORDERS ARE LIMITED AND ARE SOLD ON A FIRST-COME-FIRST-SERVED BASIS. PRE-ORDERS ARE ALSO A FINAL SALE DUE TO THEIR DISCOUNTED PRICING. NOTE THAT WE CANNOT ACCOMMODATE PRE-ORDERS THAT ARE PLACED AFTER THE PRE-ORDER DEADLINE. 

WE ARE PLEASED TO OFFER UP TO 4-MONTH LAYAWAY PLANS FOR ANY ORDER. IF INTERESTED, PLEASE CONTACT US DIRECTLY WITH THE DETAILS OF YOUR ORDER: CONTACT@TRIPTYCHNY.COM. LAYAWAYS ARE A FINAL SALE AND LAYAWAY DEPOSITS ARE NON-REFUNDABLE. 


NOTE / 

TRIPTYCH IS FOCUSED ON LIMITED EDITION DIRECT-TO-CONSUMER SALES IN ORDER TO OFFER A QUALITY UNIQUE PRODUCT AT AN ACCESSIBLE PRICE. AS SUCH, TRIPTYCH FOOTWEAR NEVER GOES ON SALE. DISCOUNTS ARE OFFERED OCCASIONALLY IN CONJUNCTION WITH SELECT LIMITED PROMOTIONS, COLLABORATIONS WITH RETAILERS AND OTHER BRANDS, AND LIMITED PRE-ORDERS.